Private and secure: We keep customer’s file and art work safe and never share with another customer without your permission.
Fast Turnaround: Our standard turnaround time is 24 hrs. But we mostly deliver jobs in 10-12 hrs. We deliver rush order and revision within few hours.
Risk free, Guaranteed work: We give each order our very best. If there is any adjustment. We will do it right away. However if for any reason, you are not satisfied, you will not be charged.
Great customer support: Our customer service representatives are trained and committed. Live customer service is available 24/6 by email, chats and whatsapp.
Various Formats: If you prefer to tweak your files yourself. We can provide you with editable formats. We provide various formats Wilcom-EMB, Pulse- PXF, ofm
Assigned Digitizers and Artist: Every digitizer has slightly different strengths and capabilities.
For our regular customers, we assign specific digitizers and artists to their accounts. So that their work would be consistent.
Unmatched Quality: We give each design our very best. Every design is punched by our well-experienced digitizers in a systematic consistent manner. The design then goes through a strict QC process.
No additional charges for rush order or quote: We do not bill anything extra for rush digitize logo orders or vector order. We always try to deliver all rush designs orders as soon as possible. It really depends on the artwork, if the artwork has a lot of small letters and details, it may take a longer time. A digitized logo for embroidery for full jacket back also takes a longer time to be digitized. Please tell us when you have a rush digitize logo. We will try our best to deliver within your given time.